Holiday Inn Leeds Brighouse by IHG
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Datos de interés
Entrada a partir de las | 14:00 |
|---|---|
Salida antes de las | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | Se admiten mascotas con cargo adicional |
Niños | Este hotel acepta niños |
Servicios
Más información de Holiday Inn Leeds Brighouse by IHG
Holiday Inn Leeds Brighouse by IHG
Holiday Inn Brighouse by IHG se encuentra en Brighouse. Además de visitar lugares emblemáticos como Halifax Piece Hall y Estadio Headingley, puedes rodearte de naturaleza en Parque Nacional Peak District. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de First Direct Arena (sala de conciertos) o Estadio John Smith's. Hotel en Brighouse con gimnasio y saunaAdemás de una piscina cubierta, este hotel para no fumadores cuenta con un restaurante y un gimnasio. Podrás disfrutar de wifi gratis en las zonas comunes y aparcamiento gratuito. También encontrarás un bar o lounge, una sauna y una bañera de hidromasaje. Holiday Inn Brighouse by IHG ofrece 94 alojamientos con aire acondicionado, caja fuerte y periódicos gratuitos. Cabe destacar que este alojamiento permite a sus clientes elegir el tipo de almohada. Se ofrece una televisión de pantalla plana con canales por satélite. Los baños están equipados con bañera o ducha y secador de pelo. Los servicios para las personas de negocios incluyen escritorio y teléfono; se ofrecen llamadas locales gratuitas (pueden existir restricciones). Las habitaciones también incluyen cafetera y tetera y tabla de planchar con plancha. Se ofrece servicio de limpieza todos los días y es posible solicitar masajes en la habitación. En el alojamiento hay piscina cubierta y bañera de hidromasaje. Otros servicios de ocio y esparcimiento incluyen sauna y gimnasio.
Puntuaciones y opiniones
Opiniones de los viajeros
Comentario: 26 jul. 2017
Fecha de la estancia: jul. 2017
De alta calidad y muy amable!
El hotel es muy fácil de encontrar, volveremos pronto.
Respuesta del hotel
Comentario: 29 de julio
Thank you for taking the time to review your recent stay at Holiday Inn Leeds Brighouse. I am delighted you enjoyed your stay with us and that you found time to enjoy the leisure facilities too. We will look forward to welcoming you back again soon
Kind regards
Steph Swinden
Guest Services Coordinator
Comentario: 6 ago. 2017
Fecha de la estancia: ago. 2017
Pros y Contras
Con todo lo negativo y lo positivo en ocasiones vienen en este caso su excepción.
El hombre joven esperando en el personal en el restaurante del desayuno son a veces, pagar unproactive atención al detalle, se congregan en una esquina detrás de pantallas wispering y generalmente hablando. El restaurante le falta liderazgo, muchas ocasiones durante el fin de semana no había pan, platos, mesas sucias, ni siquiera atienden cuando entras, no te ofrecen té o café es como sentarse usted mismo y que apañar como puedas.
Una gran crítica que tengo es que la gente parking sus vehículos en las bahías de movilidad reducida sin tener una insignia azul y el personal de hacer nada. Como desactivado, esto es muy preocupante. Noté que nadie muestra distintivos aparte de mí. Tuve la suerte de poder haber encontrado una bahía, pero durante todo el fin de semana muchos coches iban y venían sin insignia.
En conclusión diría que el hotel 6 10 en una calificación media simplemente porque el restaurante personal no se pro-activo. Yo sugeriría no tomar en durante el verano los estudiantes y el personal ofrecen en vez que se dedican a trabajar en la industria de la hospitalidad.
Volvería como el hotel en sí es fantástico.
Un punto final, soy un miembro platino del grupo IHG y me ofrecieron un ascenso, pero la rechazamos, ya que las habitaciones con balcón son mejores. Quizás poniendo en frente de las habitaciones ejecutivos y usar los balcones sería una opción.
Respuesta del hotel
Comentario: 8 de agosto
Thank you for taking the time to write a review following your recent stay at Holiday Inn Leeds Brighouse. We appreciate all feedback, positives and negatives, as it is only through guest comments that we can strive and improve on our services moving forward. I am delighted to read that you found the reception and gym team friendly and welcoming and that the general ambiance of the hotel was peaceful and tranquil.
I am very sorry to hear about your experience at breakfast time as this is not the standard of service we aim to provide for our guests at all. Your comments will be taken on board and addressed with the team members concerned and we will carry out any retraining where required so as to avoid this happening again moving forward.
With regards to the blue badge parking facilities we thank you for your comments and we will be extra vigilent in this area.
We thank you again for your comments and we look forward to welcoming you back again very soon. Should you have any issues during your stay please do speak to the duty manager and they will do their utmost to resolve them immediately.
Many thanks
Steph Swinden
Guest Services Coordinator
Comentario: 11 jul. 2017
Fecha de la estancia: jul. 2017
Genial como siempre
Respuesta del hotel
Comentario: 13 de julio
Thankyou for taking the time to write a review for your recent stay at Holiday Inn Leeds Brighouse. It is always a pleasure to see our guests return to us and it is great to hear that we are continuing to meet your requirements and service expectations. Should there ever be anything you require assistance with or if you come across anything we can improve on please do let us know.
Kind rgeards
Steph Swinden
Guest Services Coordinator
Comentario: 2 jul. 2017
Fecha de la estancia: jun. 2017
Fin de semana con las fiestas nacionales
TH
Comentario: 24 feb. 2025
Disappointing Visit This Time
The duty manager was not available to discuss my concerns and the senior receptionist asked me to allow her to help. Clearly there was little that could be done as I had checked in an hour before, however the lady was was helpful and supportive and most apologetic. I was offered 3000 IHG points by way of compensation and I asked if I could be moved to a room with a bathtub so at least I got to soak. This was agreed, and I was actually given a suite, though that wasn’t as nice as the smaller balcony room I vacated, but at least it had a bath. Full marks to this young lady for damage limitation. At the time of writing this review there is no sign of the arrival of the compensation points.
The corridors and rooms of the hotel are a little dated and time worn, the the lobby, bar area a restaurant are more modern. That said, the room was clean and the bed not uncomfortable. I was impressed that there was a personalised welcome card linking back into feedback given from my last visit six months ago and highlighting what had been done to correct the the points I raised then. There was also a personalised welcome message written on the mirror and acknowledging my IHG one status. Full marks for initiative and follow through.
There was a large bathroom with a tub and separate shower and with ample fresh towels. The shower cubicle was restrictively small and toiletry rack for the bath was attached to the foot end, meaning that they could not be reached when bathing.
The in room safe in room 239 hadn’t been unlocked by the previous occupant of the room. I reported this at 18:45 when I left the hotel for dinner. On returning at 21:00, nothing had been done about it so I gave up. I was disappointed when I arrived on the first floor, 30 minutes after check-in had officially started and found that the entire length of the corridor was piled high with huge amounts of soiled bed linen and towels. This reviewer felt that this created an entirely wrong first impression. There were two instances, one in the first room, and one in the second room, where my key card failed to operate. On the first occasion, as I was rushing, I asked one of the staff members servicing another room to let me in. I was a little taken aback that this happened without any verification of identity. Clearly this which was a security breach.
The staff in general were very kind and helpful and generally seemed to have a desire to help. It should be noted that on multiple occasions, when passing or approaching the reception desk, it was unmanned for several minutes each time. In my opinion, this needs to be rectified urgently and the reception area should be within sight of a suitably trained member of staff at all times.
The highlight of this visit was undoubtedly my experience at breakfast. The dining room with bright and modern and had a lovely ambience. The range of food items available was excellent and everything was fresh and of a high quality. There was a live egg station, ably manned by Courtney, who had a lively personality and was warm and friendly. Courtney’s efforts and commitment raised the score of this review by a full point. Breakfast in isolation, I would rate as a five star experience.
This is something in the region of being the fourth or fifth time I have stayed at this hotel, and the first time I have not given a four or five star rating overall. I still like this hotel, but based solely on this weekend’s visit, things need to change.
Respuesta del hotel
Comentario: 27 de febrero
Ubicación muy buena
Clifton Village, Brighouse, HD6 4HW, Reino Unido|A 1,33 km de The Calder Brighouse
10 cosas que hacera menos de 1,35 km
Transportea menos de 1,30 km
Entrada y salida
Entrada a partir de las:
14:00
Salida antes de las:
12:00
Información útil
Este hotel acepta niños
Menores de 3 años
Los huéspedes menores de edad pueden utilizar camas supletorias sin coste adicional.
Se admiten mascotas con cargo adicional
Desayuno disponible
Precio del desayuno
15 € (≈GBP 12) por persona
Opciones de desayuno
Desayuno occidental
Menú de desayuno
Bufet
Informa a Holiday Inn Leeds Brighouse by IHG con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Se pedirá un depósito por daños de GBP 30 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento. An early departure fee of GBP 50 will apply if the number of nights reduces after check-in. The majority of rooms have a shower as standard. Baths can be requested in the special requests section, subject to availability. Please note when choosing your bed preference, this is a request only and can not be guaranteed.
